Characteristic Customer and Business Trust

The development of the Sharia Insurance Industry is currently stagnant, especially for general sharia insurance. but instead some sharia general insurance produces brilliant performance with minimal and efficient resources. Sharia Unit of PT Asuransi Asei Indonesia (Asei Syariah) shows increased trust from business and community sources in managing sharia general insurance protection. This is reflected in financial performance in 2019.

Based on the 2019 financial report (Unaudited), Asei Sharia has received a premium contribution of Rp 20.5 billion with a profit of Rp 6.3 billion in corporate funds and a tabarru fund underwriting surplus of Rp 3.2 billion. This is inseparable from a number of strategies that have been implemented by the company, before entering into the description of the strategy it should be noted that Asei Sharia is a subsidiary of BUMN Indonesia Re (Persero) which began operating in 2012. Currently Asei Sharia has 16 branch offices that have spread in Indonesia. Distribution channels are used the most through bancassurance, insurance brokers, direct retail and corporations. The retail superior products are GriyAsei (sharia fire insurance for buildings), AutoSei (sharia four-wheeled vehicle insurance), MotoSei (two-wheeled vehicle insurance) and PesonAsei (sharia personal accident insurance) while the corporate flagship product is PAR (asset / asset insurance) sharia), CAR / EAR (sharia development / installation project insurance) and CIS / CIT (sharia deposit / deposit insurance)

There are two strategies that have been used and will continue as a strategic step in 2020 including the first, focusing on customers in providing services quickly and becoming a solution to the problems faced by customers in managing personal and institutional risk. As long as it operates, Asei Sharia always maintains its commitment to issue Cover Notes, Insurance Policies and payment of claims so that on this basis the trust arises.

Second is a return to the Islamic insurance khittah which presents the authenticity of sharia insurance in avoiding the elements of maisir (gambling), gharar (uncertainty), usury (interest) and the pattern of risk marketing (bribes) in each of its operations. Asei Syariah is always monitored closely and periodically by the DSN-MUI Sharia Supervisory Board chaired by Prof. Hasanudin MA, Asei Sharia is committed to presenting insurance services in accordance with shariah principles.

At least there are some other general characteristics of sharia insurance namely the existence of a fair, transparent and trustworthy contract and management. In addition, no less interesting is that Islamic insurance also has profit sharing if the manager experiences a surplus on the Tabarru funds report and the customer does not experience a claim until the end of the membership of Islamic insurance in accordance with the provisions applicable to the Islamic insurance policy.

The next strategy in 2020, Asei Sharia will carry out digitization of business processes mainly through Host to Host collaboration, application of Data Sharing for institutional business sources and applications for closure of Islamic insurance through the Android and iOS systems for retail / personal business sources. It is hoped that through this strategy it can support internal transformation and the industrial revolution 4.0.

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Asei Jasindo Gathering – MULTIPLYING SUCCESS THROUGH COLLABORATION

In order to strengthen the synergy of SOEs, Asuransi Asei seeks to enhance better cooperation by providing firm commitments to all relations.

Asei Insurance is a member of the Berne Union and Safe Union to support services in Trade Insurance / Export Insurance products, namely:

– Export Credit Insurance (ECI)

Insurance that provides compensation to the Exporter for possible losses due to partial or total non-payment of the payment from the Importer / Buyer due to commercial and political risks

– Domestic Credit Insurance (DCI)

Insurance that provides compensation to the Seller for possible losses due to partial or total non-payment of the Buyer from payment due to commercial risk (default and liquidity aspects)

2019 can be said as a phase of business stabilization for Asei Insurance. In this phase various strategies to encourage company performance continue to be carried out. Business continuity is inseparable from the participation of Asei Insurance business partners and it is deemed necessary to approach the business partners.

 

One of the approaches in mind is to hold a business gathering and it is hoped that this activity will be a means of friendship and strengthen bonds between fellow Insurance companies and to foster and encourage cooperation between Asei Insurance and Asei Insurance business partners.

On this occasion, Asei Insurance together with PT Reasuransi Indonesia Utama (Persero) Shareholders and Asei Insurance Commissioners held a Business Gathering with PT Asuransi Jasa Indonesia (Persero). Located at the Asia Restaurant Ritz Carlton Hotel, Mega Kuningan-South Jakarta, on March 6, 2020 with the theme “MULTIPLYING SUCCESS THROUGH COLLABORATION”.

The cooperation that has been running so far, especially in the General Insurance Product line, is expected that Asei and Jasindo Insurance can increase mutually beneficial cooperation at 16 Asei Insurance Branch Offices and Jasindo Branch Offices throughout Indonesia. Cooperation in various product lines has become a potential with Jasindo and Asei so that it becomes a potential that deserves more attention from the insurance business, especially in the spirit of BUMN synergy.

The meeting is expected to further strengthen relations and significantly improve business growth in both companies, and can provide the best service for customers of both parties.

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